Data Protection

Jile Privacy Policy — Your Data, Our Responsibility

Here you'll find a clear and transparent overview of how your personal data is collected, stored, and kept secure on Jile.

Last Updated: January 1, 2026 Available in Bengali Version 2.4
Our Commitment
  • No selling of data to third parties
  • Secured with SSL encryption
  • Right to erasure at any time
  • 24/7 Security Monitoring

How Jile Protects Your Privacy

Your trust is our greatest asset. That's why upholding our privacy policy is a responsibility for us — not merely a legal obligation.

SSL Encryption

All your data is secured with 256-bit SSL encryption. Third parties can never read or steal your information.

Secure Data Storage

Data stored on Jile's servers is protected to the highest security standards, with regular security audits conducted.

Your Control Over Your Data

You can request to view, update, or delete your data at any time. Your information belongs to you.

No selling of data to third parties

Jile never sells your personal data. Only limited information is shared with third parties strictly as needed to deliver our services.

Cookie Controls

You have full control over which types of cookies you allow. All cookies except essential ones are entirely up to your preference.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time — no hassle involved.

Your 6 Core Data Protection Rights

Jile believes every member should have full control over their own data. In line with international data protection standards, we provide you with the following rights.

How to exercise your rights To request any information, email us at support@jile.ws. We'll respond within 30 business days.

1
Right to Access

You have the right to know what information we hold about you.

2
Right to rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

In certain circumstances, you may request the permanent deletion of your data.

4
Right to Restrict Processing

In certain cases, you may request that the processing of your data be temporarily paused.

5
Right to data portability

You can request an export of your data in a structured format.

6
Right to object

You can object to the use of your data for specific purposes and opt out of marketing communications.

This privacy policy explains in detail how the personal information of Jile website and service users is handled. By using Jile's services, you are deemed to have agreed to the terms of this policy.

1 What Information We Collect

We collect various types of information when you create an account and use our services on Jile. Each piece of data is collected for a specific purpose — we never collect information unnecessarily.

Data Type Example Reason for collection
Identity information Name, date of birth, NID number For KYC verification and age confirmation.
Contact information Email, mobile number, address For account verification and support
Financial Information BKash/Nagad number, transaction history Payment processing and fraud prevention
Technical Information IP address, device information, browser For Security & Service Improvement
Usage information Betting history, login times, preferences To deliver a personalized experience

We never store your full payment card number or CVV. Payment information is processed directly through a secure payment gateway.

2 Purpose of Data Use

Jile uses your data solely for the purposes listed below. It is never used for any other reason, and is not shared with third parties without your consent.

  • Account Management: Your information is used to create, manage, and secure your account.
  • Service delivery: Your data is essential for providing betting, payment, and customer support services.
  • Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
  • Age Verification: To prevent those under 18 from accessing the platform.
  • Service improvement: Statistical analysis to improve the user experience.
  • Legal Obligation: To meet government regulations and regulatory authority requirements.
  • Promotional Communications: To send you offers and updates with your consent.

Jile will never use your data for any purpose you would not reasonably expect. If your data needs to be used for a new purpose, your consent will be obtained beforehand.

3 Data Sharing Policy

Jile does not sell your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

Third-Party Type What Is Shared Why It's Needed
Payment Providers Transaction information, mobile number Deposit and withdrawal processing
KYC verification service ID, Name, Date of Birth To verify your identity and age
Cybersecurity Services IP address, device information Fraud and hacking prevention
Government Authorities Specific Data for Legal Purposes To comply with legal directives.

Important: All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes.

4 Cookie Policy

Jile uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Required for core website functionality. These cannot be disabled.
  • Functional cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Collects website usage statistics to help improve our services.
  • Marketing Cookies: Used to show you ads based on your preferences. This is optional.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the website.

5 Data Retention Period

Jile does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as your account remains active, and for 5 years after closure.
  • Transaction Information: Retained for up to 7 years as required by law.
  • KYC documents: 5 years after account closure.
  • Cookie information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support chat information: Deleted 2 years after last contact.

After the designated retention period, data is automatically and securely deleted or anonymized so you can no longer be identified in any way.

6 Security Measures

Jile employs the highest technical and organizational security measures to protect your data. Our security framework is regularly updated and audited.

  • All data is secured with 256-bit AES encryption.
  • All communications are encrypted via SSL/TLS protocol.
  • Two-factor authentication (2FA) system.
  • 24/7 automated security monitoring system.
  • Regular third-party security audits.
  • Data backup and disaster recovery plan.
  • Restricted staff access — only authorized personnel can access your data.

In the Event of a Data Breach: If a security breach occurs that affects your data, we will notify you within 72 hours.

7 Minors' Data

Jile is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during the registration process.

If we become aware that a minor has accidentally created an account, that account and all associated data will be deleted immediately. If a parent or guardian believes their child has created an account on our platform, please contact support@jile.ws.

8 Third-Party Links

The Jile website may occasionally contain links to third-party websites. These external sites have their own privacy policies and are not under Jile's control.

We recommend reading the privacy policy of any third-party website before visiting. Jile is not responsible for how your data is handled on those sites.

9 Privacy Policy Updates

Jile may update this Privacy Policy when necessary. In the event of any changes, we will notify you through the following methods:

  • An updated version with the revision date will be published on the website.
  • For significant changes, a notice will be sent to your registered email or via SMS.
  • Continued use of the platform within 30 days of any changes will be considered acceptance of the updated policy.

Keep your account email address up to date so you always receive notifications about policy changes.

10 Contact us

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact our data protection team:

  • Email: support@jile.ws
  • Subject: Write "Privacy Request — [Your Username]" in the subject line
  • Response time: Within 30 business days

We take all privacy-related requests seriously and work to resolve them promptly. Thank you for your trust and confidence in Jile.

Secure Platform

Your data is safe — get started today

Your privacy is fully protected at Jile. Open an account with confidence and enjoy the best betting experience in Bangladesh.

SSL Secured Verified Platform 18+ only 24/7 Support
বাংলা